Structural Drying & Water Damage Restoration

Platinum Response uses advanced water damage inspection and extraction equipment to help us find moisture and to remove it as quickly and carefully as possible. Our highly trained technicians will monitor and document the drying process.

We work directly with your insurance company to provide documentation and photos to assist with your claim coverage.


We understand that time is money. We respond immediately to your emergency, assess the damage and present you with a thorough and detailed plan of action.

Highly Trained Professionals

Our technicians have received specialised training in water damage restoration. Our technicians can handle any type of water damage and are experts in every step of the clean-up, drying and restoration process.

Cutting Edge Equipment

We are equipped with the best technology and equipment on the market which allows us to quickly remove all standing water, clean and dry the area then sanitize and deodorize the affected areas.

Water Damage Restoration Process

Often time no two Water Damage situations are the same which means we will have to come up with a unique solution to each problem, however, we do tend to follow the same process. Typically the water damage restoration process follows five steps.

  1. Inspect the damage and make a plan of action.
  2. Remove all standing water.
  3. Dry and dehumidify the damaged area.
  4. Clean and sanitize the damage area.
  5. Begin the restoration process.

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